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Retail and Shops

Driving growth through reliable technology.

In today’s retail landscape, customer expectations are higher than ever. From seamless checkouts to secure online transactions, every part of your technology environment plays a role in sales and customer satisfaction. Yet, too often, retail leaders are held back by unreliable systems, compliance challenges, and downtime that directly affect revenue.
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Driving growth through reliable technology

Common IT challenges in retail.

Running a successful retail business requires more than just great products—it requires an IT backbone you can rely on. Here are some of the most common issues retail businesses face:

Protecting Customer Data & PCI Compliance

Handling credit card payments and customer information puts you at constant risk of data breaches and regulatory fines. Failing to meet PCI standards not only risks penalties but also damages customer trust.

Integrating In-Store and Online Operations

Disconnected POS, inventory, and eCommerce platforms often slow down operations and create a poor customer journey. Without proper integration, you risk inefficiencies that frustrate both staff and customers.

Maximizing Uptime for Sales & Operations

Every minute of downtime—whether at checkout or on your website—means lost sales and disappointed customers. For businesses striving to expand, unstable IT environments directly threaten profitability.
Our IT Partnership Approach

Our retail IT services.

Starport delivers more than IT support—we deliver a strategic partnership that helps your retail business thrive. With our all-inclusive model, you gain:
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  • Guaranteed Planning & Compliance Support - Every client receives a Disaster Recovery and Incident Response plan, plus guidance from our Virtual CIO services to help you align IT with your business goals.

  • Flat-Rate, All-Inclusive IT Support - No surprises, no hidden costs. Onsite visits are included in our pricing, making your IT budget predictable and worry-free.

  • 100% Canadian-Based Service Desk - With an average response time of just 15 minutes, our local support team ensures fast, reliable help whenever you need it.

  • Dedicated Support Teams - Instead of dealing with random helpdesk agents, you’ll have a team that knows your business, understands your systems, and builds long-term familiarity with your operations.

Services we offer that our customers consistently need most:

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Cybersecurity
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Microsoft Services
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Managed Cloud Services
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Help Desk & Technical Support
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Get Your Custom IT Action Plan

How we work with your business.

We replace IT uncertainty with a clear, proven plan that moves your business from a state of frustration and risk to one of security and efficiency.
STEP 1
Schedule a Discovery Call
Share your goals and challenges.
STEP 2
Confirm the Fit
We determine how we can best support your business.
STEP 3
IT Assessment
A full review of your current systems and risks.
STEP 4
Review Together
Transparent discussion of findings and solutions.
STEP 5
Launch a Strategic Roadmap
A tailored plan for reliable, secure IT that supports growth.

Since 2006, we’ve supported businesses across Canada and built a reputation for reliable and secure IT solutions.

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Endpoints managed daily.

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Client satisfaction (CSAT)

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Average response time.

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Solution partners in network.
TESTIMONIALS

Trusted by organizations like yours.

They have made our office environment stress-free when it comes to our computers.

Jelica Greenwood
Director of Operations, Wayne Safety

We found Starport Managed Services after a few conversations with their management team. We decided they had enough knowledge and resources available to help us through that engagement. We really liked their responsiveness and how they helped us, even though we weren’t customers then. We realized we had to migrate to a more robust vendor and chose them.

Giovani Cani
VP of IT Delivery, Trailcon Leasing Inc.

Starport’s responsiveness is impressive.

Kelly Myles
Marketing & Communications Director, Baylin Technologies

Schedule your 15-minute discovery call.

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