Does Starport's communication solution support remote and hybrid teams?

Absolutely. The Microsoft Teams-based platform connects remote, hybrid, and in-office employees on any device through a single, unified interface. Features like integrated chat, video conferencing, and presence status ensure your team can communicate and collaborate seamlessly regardless of where they're working.

Communication & Collaboration

Is your business battling communication challenges?

In today's competitive environment, relying on outdated phone systems can create significant barriers to growth and efficiency. It's time for a unified, cost-effective, and feature-rich communication solution if your business is struggling with any of the following:

About us

Starport IT Services - Communication and Collaboration

We know collaboration can get a little tricky.

High Costs

Are you paying too much for traditional phone lines and expensive PBX maintenance?

Lack of Modern Features

Are you missing out on capabilities like integrated video conferencing, team chat, or click-to-call functionality?

Disconnected Teams

Is it a challenge to seamlessly connect your remote and in-office employees?

A Modern, Feature-Rich Platform, Managed by Your Dedicated IT Partner

A unified platform for modern business communications.

We provide a secure, cloud-based communication system, powered by Microsoft Teams, designed to take your business to the next level. As part of our all-inclusive partnership, our service is fully managed by your dedicated Canadian-based POD. You never have to worry about maintaining, supporting, or upgrading your phone system ever again. We handle the entire lifecycle so you can slash phone bills, improve team productivity, and enhance customer engagement.

Key solution features include:

Microsoft Teams Phone & VoIP

Experience crystal-clear call quality and significantly reduce costs. Our solution includes advanced features like automated attendants, sophisticated call routing, call queuing, and voicemail-to-email to streamline your call handling.

Unified Communications

Boost team productivity by connecting users on any device through the single, familiar Microsoft Teams platform. Our services include integrated chat, presence, and seamless video conferencing.

Advanced Calling & Engagement Tools

Enhance your capabilities with CRM integration for streamlined workflows, built-in failover for business continuity, and website click-to-call features to increase lead generation.

The 4-Step Process

Your seamless transition to modern business communications.

We make the process of upgrading your phone system straightforward and ensure a smooth transition with minimal disruption to your business. Our expert team handles the entire process, from planning to ongoing support.

STEP 1

Consultation & Needs Analysis

We begin by discussing your current communication setup, pain points, and business needs to design a perfectly tailored solution.

STEP 2

Custom Solution Design & Proposal

Our experts design a custom VoIP and unified communications plan and provide you with a clear, affordable quote that fits within your all-inclusive partnership.

STEP 3

Professional Implementation & Training

We manage the complete installation, setup, and porting of your existing phone numbers. We also provide comprehensive training to ensure your team can leverage all the new features effectively.

STEP 4

Ongoing Management & Support

Your dedicated PEI-based support POD provides 24/7 monitoring and support to proactively handle any issues, ensuring your communications are always reliable.

Why choose Starport?

min.

Average response time.

Client satisfaction (CSAT).

Canadian-based support

Endpoints managed daily.

Business VoIP & Unified Communications FAQ

Starport provides a fully managed, cloud-based business communication solution powered by Microsoft Teams. Services include Microsoft Teams Phone & VoIP, unified communications (chat, video, presence), advanced call routing, automated attendants, voicemail-to-email, CRM integration, and website click-to-call functionality, managed by a dedicated Canadian-based support team.

Yes. Starport manages the complete transition from your existing phone system to a cloud-based VoIP solution built on Microsoft Teams. This includes porting your existing phone numbers, configuring call routing and auto-attendants, and training your team with minimal disruption to your day-to-day operations. You'll reduce phone costs while gaining more functionality.

Yes. Starport's communication solution includes built-in failover for business continuity, ensuring your phone and messaging systems stay operational even during disruptions. The platform is 24/7 monitored by your dedicated Canadian-based Starport support POD, which proactively addresses issues before they impact your business.

VoIP (Voice over Internet Protocol) routes calls over the internet rather than traditional telephone lines, typically resulting in lower costs, greater flexibility, and a much richer feature set. Unlike traditional PBX systems, VoIP solutions like Microsoft Teams Phone scale easily, support remote users natively, and integrate with business tools like CRMs and productivity suites.

Starport follows a four-step process. Starting with a consultation and needs analysis, then designing a custom VoIP solution, managing the full installation and number porting, and providing comprehensive staff training. Your dedicated support team then handles all ongoing management, so you never have to worry about your phone system again.

Yes. Starport's unified communications platform supports CRM integration, allowing your team to make calls, log activity, and manage customer interactions directly from within tools like Salesforce or HubSpot. This streamlines workflows and reduces the friction of switching between applications.