Starport logo

Managed Endpoint & User Support

Balancing productivity, security, and endpoint management.

Effective endpoint management and responsive user support are crucial for modern business security and productivity. Many organizations struggle with common challenges that expose them to risk and hinder performance.
Starport IT Services - Managed Endpoint and User Support

We know the technical issues related to your endpoints.

Out of date software.

Struggling to keep all operating systems and applications consistently patched and updated?

Security risks on endpoint devices.

Worrying about security risks from unmanaged or improperly secured desktops, laptops, and mobile devices?

Untracked endpoints are vulnerable.

Lacking the right tools or expertise for proactive endpoint monitoring and management?
Secure Devices, Supported Users, Simplified Partnership

Comprehensive endpoint management
and dedicated user support.

We provide a robust suite of services to ensure every endpoint in your organization—from desktops and laptops to mobile devices—is secure, up-to-date, and performing optimally, while your users receive the timely, expert support they need from a dedicated team. This integrated approach enhances your cybersecurity, increases employee productivity, and provides better cost control as part of our all-inclusive partnership.

Key service offerings include:

Proactive OS & Application Patch Management

We ensure all your operating systems and critical applications are consistently patched against vulnerabilities, reducing your attack surface and maintaining system stability.

Remote Monitoring & Management

Using advanced RMM tools, we proactively monitor the health and performance of your endpoints, allowing us to detect and resolve many issues before they impact users.

Secure Mobile Device Management

We monitor your critical systems 24/7 to identify and address potential issues before they can impact your team, ensuring greater system stability and reliability.

IT Asset Tracking

If an issue can't be resolved remotely, it's not a problem. Our local technicians in Toronto and PEI can provide hands-on assistance, and the visit is included in your all-inclusive partnership.
The 5-Step Process

Our streamlined approach to endpoint excellence.

We follow a clear, step-by-step process to implement and manage your endpoint solutions and provide seamless user support.
STEP 1
Discovery & Endpoint Assessment
We start by understanding your current device landscape, security posture, and user support needs to tailor a solution.
STEP 2
Custom Policy & Solution Design
We develop tailored MDM policies, patching schedules, and RMM configurations based on security best practices.
STEP 3
Deployment & Configuration
Our experts deploy the necessary agents and configure management policies across all your endpoints.
STEP 4
Proactive Management & Monitoring
Your dedicated POD continuously monitors your devices, applies patches, manages security, and tracks asset information.
STEP 5
Responsive User Support & Reporting
Your users get access to our PEI-based help desk for remote and on-site support, and you receive regular reports on endpoint health and security.

Why choose Starport?

+

Team members
(and growing!)

%

Client satisfaction (CSAT).

%

Canadian-based support.

+

Years in business.

Schedule your 15-minute discovery call.